OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 81 comments received in the last 90 days.
09 April 2024
Sales person Amy-Lee Hedley was extremely helpful
04 April 2024
It all want very smoothly. All options were fully discussed.
31 March 2024
Amy-Lee sourced me a car despite the difficulty and went above and beyond to make sure I was happy, fantastic customer service & got my perfect car
24 March 2024
The sales girl was fantastic at her job
24 March 2024
Patiently went through every option with me to help me find the right Mini for me.
18 March 2024
Sales executive Amy-Lee was friendly and efficient. Sorted everything out for me and nothing was too mich trouble
08 March 2024
We ere looked after all the way along from purchase, car support, till delivery to us
07 March 2024
We have been dealing with Philip Campbell now for serveral years and he stills delivers great customer service. He kept us informed throughout the buying process and answered, promptly, any questions we had.
06 March 2024
Hassle free purchase
24 April 2024
No complaints at all couldn't speak highly enough of all the staff
23 April 2024
Quick turnaround time, major service done in a few hours. Lovely coffee and buns while waiting in comfy waiting area!
22 April 2024
Explained everything that was done and gave a print out with a full explanation.
22 April 2024
Ease of use
22 April 2024
Convenience and courtesy
20 April 2024
Jim Morrow was excellent Lifts organised quickly
18 April 2024
good service
16 April 2024
Not knowing where breakdown truck was towing my car to, I was relieved to discover it ended up at Bavarian. Nothing but praise for Bavarian and it's customer service
10 April 2024
Jim Morrow
09 April 2024
Good, efficient customer service.
23 April 2024
Very good service and attention to detail by Philip and Aaron from the initial enquiry to taking delivery of my new Mini.