OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 102 comments received in the last 90 days.
11 March 2025
Philip was very helpful. We were able to bring in a car seat to check how much space would be used in the back seats. Would be better if MINI had car sears and pram to show customers how these can fit in a car. Staff in centre very friendly.
03 March 2025
Extremely satisfied given that this was my first time dealing with Bavarian. I could not have been better treated by Aaron, Sales Manager and Dean who handed over the car. Very impressed with their manner and professionalism.
03 March 2025
Excellent
03 March 2025
Philip very informative and helpful. In regular contact by text and email
26 February 2025
See above.
23 February 2025
Great customer service.
13 February 2025
Philip was really accommodating to a suitable pickup time and I had a really good experince during pick up- everything was explained in great amount of detail and Philip was very attentive
09 February 2025
Amy-lee spent time covering the new features on my car. Shane from Finance explained my agreement fully. Aaron Carley oversaw the process from start to finish. The staff are all friendly, courteous professional and approachable.
06 February 2025
Gary Glendinning is absolutely great as are the staff at Mini
19 March 2025
Kept going to find a fault that they had never heard of. Always kept me up to date and provided courtesy car
18 March 2025
Very welcoming
15 March 2025
Nicola Gibson looked after us really well. Thanks
13 March 2025
Because I cannot fault you in anyway
09 March 2025
For the same reasons as outlined above.
09 March 2025
As above
08 March 2025
Service person(Jim) was very pleasant
08 March 2025
Did the work for a good price.
07 March 2025
Completely satisfied.
05 March 2025
Fast and efficient
16 March 2025
Staff really helpful helping me decide on my car