OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 83 comments received in the last 90 days.
10 August 2025
Senior Sales Executive Philip Campell was extremely informative, patient and professional throughout which made the purchase and my knowledge of this car easier, even offering follow-up advice if needed.
10 August 2025
Looked after from start to finish
29 July 2025
Always a pleasure dealing with Bavarian mini
29 July 2025
Louis was very good and dealing with any of our questions and the hand over of the car was superb.Everything was explained or set to suit what my wife requested.
27 July 2025
Attention to detail appreciated
26 July 2025
As above
19 July 2025
Louis Jellie made the whole car purchase process both smooth and enjoyable from start to end. My mum and I were also always greeted so warmly to the centre and the hospitality offered was first-class. We are both over the moon with our new cars.
08 July 2025
The team at Bavarian MINI belfast were absolutely fantastic. They were very knowledgeable, happy to answer all questions. They were very transparent with my purchase and explaining everything.
03 July 2025
My dad is quite elderly, but Amy-Lee and Nadine made sure they went to his pace regarding the information. He never felt rushed regarding a decision and any questions he had were answered promptly.
27 August 2025
Very satisfied
27 August 2025
The team were able to make my appointment a pit stop meaning I didn't have to waste a whole day waiting on my car
25 August 2025
Jim was very friendly and thorough.
24 August 2025
The member of staff I dealt with, Jim Morrow was extremely pleasant, professional and knowledgeable.
23 August 2025
All my needs met and questions answered.
21 August 2025
Standard vey high & impressive
21 August 2025
Easy to book, everything on time and explained plus car washed on completion.
21 August 2025
Convenient, easy and all issues were resolved
19 August 2025
I was really impressed with the service provided from our service advisor Jim Morrow. He was professional, polite and I appreciated the transfer into the city he arranged for myself and family. We got a very pleasant gentleman who was punctual.
18 August 2025
Friendly staff
20 August 2025
Gary Glendinning was extremely helpful and knowledgeable. Very easy to deal with.