Price was lower that originally quoted
Efficiency & speed at sorting issues
My car is running perfectly and as we approach the winter months I can be confident Im unlikely to have any problems.
From reception staff to the service team, everyone was extremely friendly and welcoming. My car was returned beautifully clean and very quickly
The guys all 3 were v helpful & the coffee & cakes were too!!
All organised and planned to the letter
Faultless service from Belfast mini dealers particularly William and Aaron
The complimentary transport provision had some "teething problems" which meant I was later into work than anticipated and had to wait 15 minutes beyond my pick up time as the taxi went to the wrong location
Quick and efficient
My settings were changed- auto headlights and the clock time- I was driving with side lights only as i didn't know main beam was turned off. Also told new brake pads required- 2 people have checked these in a local garage and they don't need changed.
Pleasant surrounding, nice tea and biscuits
Completely resolved the problem
At Bavaria the staff are exceptional and helpful. I would like to mention Glen who is always a gentleman with a lovely sense of humour. In addition everything is explained and clarity is important.
Servicing reminders are issued by Mini with appointments being arranged to suit and work completed on time.
excellent, they collected the car and left it back to me at work
Staff very friendly and helpful
Car serviced - explanation given on outcome of the car check. Loved the addition of the new video showing tyres and brake pad inspection. Fast, efficient service.
Service Manager was very helpful with a problem we were having
We ended our experience feeling very happy
Excellent staff and comfortable day.
Like the attention to detail
No problems with the purchase of the car. Staff were professional, courteous & knowledgeable about the product. However, after delivery, a promised phone call from the sales representative did not happen.
The work was completed as outlined. The car was ready on time. I was taken home. I did not require to be collected to return for the car, Staff at reception and service return were friendly and efficient.
A return journey back for us and staff remembered us
Customer service, simply superb
Fast and efficient excellent customer service great attitude
Everyone was helpful, professional and made us feel valued. Nothing was too much trouble and all of the staff are happy to answer any questions. The centre was immaculate. All of the staff presented a high standard of professionalism.
Glenn in service always make you feel at home, nothing is ever a problem for him. For example, I wasn't even booked in. I happen to call in when passing with an issue with my car, I left it with them and it is back to full health again.
Professional service each visit, friendly and welcoming staff and clean and tidy facilities
Same as above. Also, my car was collected from my workplace and delivered back again after the service.
I was very satisfied with the way I was treated by the member of the service team staff that was dealing with me ,my car was ready on time.
Because I was very happy with all the help & time Gary Glendinng gave to me.
Car feels sharp again
Quickly dealt with
Very professional and are ready when they say they are going to be.
Everything was explained well.
car issues sorted out and car washed inside and out
Great one to one service, kept in touch at all times. Everyone I deal with within Bavarian gives exceptional customer service.
Excellent - from booking to drop off to collection
Very good service
My car service was explained to me before and the car was ready when I returned 2 hours later as promised
I was so impressed with the guys at my MINI centre. They were so knowledgeable and yet they took time to explain everything to me in laymens terms. The experience was so pleasant and the guys couldn't have been more helpful.
Very helpful sales team