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Customer Reviews.

sales

5

Very helpful sales team

13 July 2017

service

5

As above

07 July 2017

service

5

Fast and efficient. Mini ready when told it would be. No time wasting. Excellent, could not rate service highly enough. Mini was left spotless both inside and out.

05 July 2017

service

5

Fixed the issue with the car without any problems

05 July 2017

service

5

Very helpful and excellent customer service

04 July 2017

service

1

I had my car booked in for a service and 1st mot. On arrival at 0830 as instructed my car was left in. Back to collect car at half 3 i was told it was only an inspection service and no mot as no driver turned up to take it!!!!

04 July 2017

service

5

Feel I can trust they've done a good job.

04 July 2017

service

5

Everyone was very helpful and work was completed efficiently.

03 July 2017

service

5

First class service

01 July 2017

service

4.5

The job was completed efficiently but took much longer than originally quoted, some two hours longer.

30 June 2017

service

5

Lovely welcome on arrival, great coffee, lift into work and back, car serviced. Cant think of anything else they could have done

30 June 2017

service

5

see above

29 June 2017

service

5

Good customer service and efficient work on car

29 June 2017

service

5

Fitted my mini in at short notice &arranged to discuss buying a new one ,

28 June 2017

sales

5

This is the second purchase from Mini. Gary Martin was the salesman both times . I couldn't be happier with the service and after sales service he has provided.

27 June 2017

service

5

Quick & easy service. Good info given to me re: what the service entailed

27 June 2017

sales

5

David Bowes went beyond the call of duty when I took delivery and drove off, I had missed one important issue. But there is much to take in. I forgot about foot on break and got stuck a mile from sales room. I called and he was there inside 5 mins.

27 June 2017

sales

5

Really enjoyed the showroom experience and the level of attention to detail given during the sales process

26 June 2017

service

5

Hassle free

23 June 2017

service

2

It took two years to sort the issue and when I was given the car back the inside was like a dog had sleep in it. Back seats folded down and rear self layong on the floor.

16 June 2017

service

4

Did a great job in good time

16 June 2017

service

5

The service received is always top notch and professional.

13 June 2017

sales

5

Salesman took time to explain features of my new car when I took delivery

13 June 2017

service

5

Very efficient and quick

13 June 2017

sales

5

Excellent salesman, friendly staff, beautiful showroom and then collection of my new car, which I am delighted with. Small issue with Sat Nav, but David Murphy has kept me well informed and is sorting it out.

12 June 2017

sales

5

fantastic customer service

12 June 2017

sales

5

every aspect was explained and all questions answered.I was kept informed throughout the whole process and everything was done for me.

12 June 2017

service

5

Everything was done on time and as agreed

11 June 2017

sales

5

The service was impeccable. Nothing was a bother. Everyone was friendly and welcoming. To be honest, I wasn't that interested in a Mini, but the service I received when I popped in was a deal maker!

10 June 2017

sales

5

I love my mini! And the mini team worked together to get me the mini I wanted within my budget.

09 June 2017

sales

5

Amazing customer service from I entered the door of the showroom to the wonderful Emma who gave a very thorough handover of my Mini Cooper 7

09 June 2017

sales

5

Welcoming atmosphere. Mark who sold me the vehicle, offered a sound, friendly + non pushy, 'down to earth' service.

06 June 2017

sales

5

All questions answered very friendly staff

06 June 2017

sales

5

The ambiance of this showroom is unlike any other I've ever been in. It has a calm professional atmosphere and the staff are extremely efficient and friendly. I didn't feel any of the hard sell that I have experienced elsewhere.

06 June 2017

service

5

Excellent service from recovery through to collection of repaired car.

05 June 2017

service

5

Very impressed by level of service provide.

02 June 2017

sales

5

excellent service and communication

02 June 2017

service

5

I used the pitstop service and found it to be excellent from the welcome when I came in to the hospitality and the facilities available to allow me to do some work while I waited.

02 June 2017

service

5

the 4 issues i raised were dealt with consummately .paul & his team (& i do mean team )combine a unique product (the car) with a faultless service.

01 June 2017

service

5

As usual, everything went smoothly. Glenn was helpful and kept me informed throughout the process.

30 May 2017

service

3

Staff at reception inexperienced but service staff were reassuring and informative

29 May 2017

service

5

All staff always friendly and helpful

27 May 2017

service

5

staff friendly and helpful

26 May 2017

service

5

Exceptional service as soon as I walked into Bavarian.

24 May 2017

sales

3.5

I was told the car would take 6-8 weeks when it took between 11-12. Communication could have been improved here.

24 May 2017

service

5

Friendly, efficient, informative and extremely helpful staff. I always feel highly valued when I come to Bavarian Mini, from the reception, through the service team, mechanics and sales team.

16 May 2017

service

5

Entire staff at centre friendly happy and committed to customer care. Centre clean tidy, modern and easy relax area with tea coffee available together with current magazines and local Papers

16 May 2017

service

5

Usual standard of friendly, efficient service. Warm, welcoming staff make it feel like you have called round to see your friends.

16 May 2017

sales

5

Mark Aitchison was great throughout the sales process

09 May 2017

service

5

Professional approach from start to finish! Well done to all your staff.

03 May 2017