OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 96 comments received in the last 90 days.
02 May 2025
Efficient and friendly
29 April 2025
Louis Jellie was brilliant, he couldn't have done enough for me but we did wait over 4 hours at the handover.
29 April 2025
The whole process ran smoothly and efficiently and the team was excellent, particularly Aaron, Philip, and Nadine.
25 April 2025
Again the professional service from Dean , right through the purchase process , kept up to date re progress of delivery
21 April 2025
Very straightforward experience I was kept informed as the progress of the delivery Staff all ensure it's a personal and experience buying a new mini
04 April 2025
Amy-Lee went the extra mile to answer all of our many questions and always with a smile making us feel valued and that no question was silly. Our dog was also made very welcome and whilst we were dealt with professionally it never felt stuffy!
29 March 2025
All staff pleasant and helpful. Love my new mini!
28 March 2025
Louis was the perfect sales man taking care of all our needs, keeping us updated the whole way.
27 March 2025
As always, friendly, efficient, personal service making everything easy and simple.
11 May 2025
Jim made it easy to spend money
11 May 2025
Customer service was fantastic - I felt like a VIP during my visit.
07 May 2025
Great service as usual from bavarian
07 May 2025
Everything was very quick and easy.
06 May 2025
Very friendly and professional service from Sarah Samuel, who is a credit to Bavarian. Sarah made sure I was aware of the likely costs and talked to me about scheduling to assist me in planning ky working day around the service.
06 May 2025
Great service. Excellent salesperson and care provided
05 May 2025
Friendly and helpful staff Nice atmosphere in shop
05 May 2025
Friendly, helpful staff
04 May 2025
Got updates through the day and a full rundown of work carried out
03 May 2025
Friendly approachable staff who explained everything in detail.
03 May 2025
Overall was very satisfied with the experience within the MINI Centre I dealt with. Process was fast and efficient with purchase and delivery.